With the Help of a Video Game, Virtual Help for Families of Veterans

Friday, November 11, 2011    By Fred Mogul     Click to play

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  Christian Campos (Fred Mogul/WNYC)

Christian Campos is playing a different kind of video game.

Campos, 25, has been following the animated story of a U.S. Marine who has returned home to live with his parents after serving on the front lines.
The game, “Family of Heroes,” is an online interactive role-playing program aimed at helping loved ones communicate with veterans dealing with post-deployment problems, and ultimately, get them treatment.

He nodded his head and smiled knowingly at the screen. He said the similarities between the fictional Marine and his brother, Junior, 22, were uncanny.

Junior spent 10 months in Afghanistan and earlier this year returned to Camp Lejeune, N.C., where he is now. He’s come home to his family in Paterson, N.J., a few times since being back.

“Seeing my brother very anxious, seeing my brother with all those feelings of going back to war, because be feels more safe, he feels more normal, he feels he belongs there — is totally sad, is totally devastating to me as well as my parents," Christian said.

There are an estimated 34,000 veterans of the Afghanistan and Iraq wars in the metropolitan area, and with the final withdrawal of troops from Iraq by the end of the year, that number is expected to increase. As many as two-thirds of combat veterans locally have mental health problems, including anxiety, depression, substance abuse and post-traumatic stress disorder, according to the Veterans Administration.



(Photo: Courtesy of Kognito Interactive)
The military services, the V.A. and independent support groups offer a range of services for families, so they can get help for their loved ones, but many people don’t know where to start.

Ann Feder, a supervisor for mental health services for the regional V.A., hopes the new online program that Christian Campos is playing, called Family of Heroes, will find its way to other people like the Campos family.

“We already do face-to-face outreaches,” she said, “but this is the first time we’re doing a program for any family member, loved one, somebody who cares about the veteran online.”

"Family of Heroes" was produced by a New York City firm called Kognito, which has a $200,000 contract with the local V.A. It's too new to have much of a track record, but more rigorous study is in the works.
V.A. officials said they don’t expect an interactive online program to take the place of traditional resources for families, such as help lines and support groups.

Psychologist Barbara Van Dahlen, who runs a volunteer program for veterans called Give an Hour, said the easy-to-access simulation is one more tool among several.

“Obviously, it’s not going to be the right method for every family,” Van Dahlen said. “But the goal is to create a variety of options, of opportunities to get information to families.”

"Family of Heroes" takes about an hour, and features three families with different challenges. Viewers watch a conversation between spouses or parents and returning veterans, and then replay it, taking the role of the loved one, and trying out different replies, until gently persuading the veteran to seek counseling help.

Christian Campos, taking the role of the virtual Marine’s mother, doesn’t quite get him all the way into therapy, but playing around just a little with the simulation, he gets him to accept the idea of possibly seeing someone. It’s a start.

Christian said he feels newly confident about broaching sensitive subjects with his brother, Junior, who’s returning soon for Thanksgiving: “Knowing how to handle a situation...that could save his life,” Christian said.
Christian Campos said his brother, Junior, was in several vehicles that were hit by roadside bombs, and he was shot in the head, but saved by his helmet.

Speaking from North Carolina, Junior said coming back from Afghanistan took some adjustment  initially. He had some problems with anger, but not any more.

“I have no issues. I have no problems now,” he said. “I can control my temper now. I’m calm all the time.”

Junior’s looking forward to coming home for Thanksgiving. Christian, is also upbeat about the upcoming visit – but he also plans to spend some time with the “Family of Heroes” program, and go over it with his parents, just in case.

Obama: PTSD stigmatization must end

August 30, 2011 2:21 PM  By Lucy Madison

President Obama called on Tuesday for an end to the stigmatization of veterans with Post Traumatic Stress Disorder (PTSD), and affirmed his recent decision to send condolence letters to the families of service members who took their own lives while serving.

Mr. Obama, speaking at the annual American Legion Conference in Minneapolis, Minnesota, emphasized his commitment to providing improved support for veterans both during and after their service - particularly in regard to mental health services and job opportunities.

"We're working aggressively to address another signature wound of this war, which has led too many fine troops and veterans to take their own lives--Post Traumatic Stress Disorder," Mr. Obama said. "We're continuing to make major investments--improving outreach and suicide prevention, hiring and training more mental health counselors and treating more veterans than ever before."

The president also explained his recent decision, as reported in July by CBS News, to reverse a long-standing policy of not sending condolence letters to the families of service members who commit suicide while deployed to a combat zone.

"The days when depression and PTSD were stigmatized must end," said Mr. Obama. "That's why I made the decision to start sending condolence letters to the families of service members who take their lives while deployed in a combat zone."

He continued: "These American patriots did not die because they were weak. They were warriors. They deserve our respect. Every man and woman in uniform, and every veteran, needs to know that your nation will be there to help you stay strong. It's the right thing to do."

Mr. Obama first revealed the policy change in a July statement, in which he said he made the decision in consultation with then Defense Secretary Robert Gates and military leaders after a "difficult and exhaustive review" of the policy.

"Our men and women in uniform have borne the incredible burden of our wars, and we need to do everything in our power to honor their service, and to help them stay strong for themselves, for their families and for our nation," he said in that statement.

In his Tuesday remarks, Mr. Obama also lauded those who have served in what he described as the "9/11 Generation," and touted the funding of a post-9/11 GI Bill, which aims to send veterans and their family members to college, as well as provide vocational training and apprenticeships - "so veterans can develop the skills to succeed in today's economy."

"Today, as we near this solemn anniversary, it's fitting that we salute the extraordinary decade of service rendered by the 9/11 Generation-the more than five million Americans who have worn the uniform over the past ten years," he said. "They were there, on duty, that September morning, having enlisted in a time of peace, but they instantly transitioned to a war-footing. They're the millions of recruits who have stepped forward since, seeing their nation at war and saying 'send me.' They're every single soldier, sailor, airman, Marine and Coast Guardsman serving today, who has volunteered to serve in a time of war, knowing they could be sent into harm's way."

He pledged to continue to work to create more jobs for former service members, and again called on Congress to enact tax credits for companies that hire unemployed veterans.

"We cannot, and we must not, balance the budget on the backs of our veterans," he said. "And as commander-in-chief, I won't allow it."

"America will never leave your side," he promised.

Political Hotsheet    http://www.cbsnews.com/8301-503544_162-20099337-503544.html Reposted at darkestcloset/bloggerspot.com

Army silence and censors bring agony

posted at http://www.startribune.com/local/128130478.html?page=1&c=y , reposted at darkestcloset.bloggerspot.com

Army silence and censors bring agony

• Article by: MARK BRUNSWICK , Star Tribune Updated: August 24, 2011 - 3:52 PM

The aftermath of soldier suicides can entail a frustrating search for answers and endless anguish for the families.

For the families of soldiers who kill themselves, the anguish that accompanies the initial news is often only the beginning of their ordeal.

What frequently follows, survivors say, is a string of slights, stonewalling and misinformation that conveys a disturbing message: Their loved ones remain government property, even after their deaths.

Military authorities routinely promise that they will do all they can to help, but some families are left feeling that the military's real goal is to protect itself.

The Campbell family of Cloquet, Minn., came to that conclusion after Corinne Campbell, still grieving after the funeral of her son, Jeremy, her mind reduced to "scrambled eggs,'' started up his laptop. The Army, she discovered, had wiped its hard drive clean. Even his personal pictures from a trip to Germany were gone.

Jan Fairbanks of St. Paul spent months of frustration searching for answers about the death of her son, Jacob. Then one day, a thick stack of investigative files was left unannounced by military officials at her front door -- documents that only raised new questions.

Meanwhile, the Hervas family of Coon Rapids contends that the Army so zealously protected information about their son, Tad, a high-ranking intelligence officer who killed himself, that more than half of the documents the family asked for were edited to the point of being largely indecipherable. Even his parents' names were blacked out.

The Army has resisted acknowledging that other documents exist, the family says, and told them that it would take a court order to get further papers.

"It's not just that these folks are thoughtless in handling our requests, and forget that they're not moving papers but dealing with a life,'' said Kevin Hervas, Tad's brother. "The painful part is that they forget that the life belonged to a hero."

In an extensive report on suicide prevention last year, a Department of Defense task force found that there is no program for chaplains, first responders and casualty assistance officers on how best to work with next of kin.

"Family members explained that from their perception, some commanders and others in the military community believe that discussing the death of a service member by suicide with their families would be harmful or damaging to them," the report said.

Insular culture

The stigma attached to military suicides has long been reinforced by official policy.

Until this summer, the White House never sent letters of condolence to families of service members who killed themselves. The Obama administration, after a lengthy review, recently changed the policy -- but only for those who kill themselves in a combat zone.

Most military suicides occur before or after a deployment.

Earlier this month, the Army announced that its 32 suicides in July were the highest it has ever recorded since it began keeping track of monthly rates two years ago. The deaths, which included 22 active-duty soldiers and 10 from the reserves, put a damper on claims that the military was getting a handle on the problem. As soldier suicides have risen to record levels, the military has hired scores of mental health counselors to help families cope. Pentagon task forces also have recommended that military officials better inform families about how their loved ones died.

But the handling of several Minnesota cases suggests that the military, shielded by privacy laws and security concerns, can still leave grieving relatives frustrated.

Michelle Lindo McCleur, executive director of the National Institute of Military Justice at American University in Washington, said it's common for outsiders seeking information, including family members of fallen soldiers, to find the military blocking their way.

"The military has always been more insular than the rest of society," she said.

Lindo McCleur, who served for more than a decade in the Air Force's Judge Advocate General's office, said she suspects that some problems arise because military officials simply want to protect the privacy of individuals.

"But I'm certain,'' she said, "there are probably some individual cases where it's, 'We're not too proud of this, things fell through the cracks, there may have been signs, and we don't want to acknowledge that.' "

Military suicides are treated like criminal investigations. Final reports can take up to a year to complete, fostering suspicion among grieving relatives. Some families say that when records finally emerge, there is often no consistency in what documents get released. Some families have to wage long battles for every scrap of paperwork regarding a suicide; others are provided with volumes of investigative files.

Such was the case for Jan Fairbanks after her son, Specialist Jacob Fairbanks, killed himself while in Iraq with the Army's 101st Airborne.

During a retreat for families who have lost loved ones in the service, she met then-Gov. Tim Pawlenty and told him her concerns about her son's death. A few weeks later, she was surprised to find the military's investigative files left at her front door.

She has gone over them many times, making notes about when people arrived on the scene, that the service rifle he used was moved, that there was no gunpowder residue detected on his hands. It is still difficult for her to come to grips with the idea that Jake shot himself.

Fairbanks returns to the documents occasionally for solace, or to try to find a new clue. But reading them often only leaves her with more questions.

"I have to put it down and leave it where it lies for a while, sometimes for months,'' she said. "If I don't, it drives me crazy."

Desperate for 'why'

Last year, a Pentagon task force convened to create strategies for preventing soldier suicides released a 233-page report. It recommended that military criminal investigation agencies get staffed with family advocates who are trained in communicating with surviving family members.

The military survivors group known as Tragedy Assistance Program for Survivors, or TAPS, takes on about nine new cases a week of family members struggling with a suicide. Families are often tenacious pursuers of investigative files, poring over documents and discovering flaws in how cases were handled.

"They are desperately trying to answer the whole question of 'why,' " said Ami Neiberger-Miller, a TAPS spokeswoman.

The Hervas family has sought access to an investigative report detailing allegations that Tad Hervas had an inappropriate relationship with a subordinate enlisted soldier while with the Minnesota Guard in southern Iraq. The investigation, known as an AR 15-6, was the basis for discipline imposed on Hervas that included recommendations that he be kicked out of the Army.

When family members asked for the document, they say the Army referred them to the National Guard. When they went to the Guard, they say they were told to talk to the Army.

One investigator makes reference to a Guard general's sworn statement in his final report, but the statement can't be found anywhere in the files. Because Hervas was an intelligence officer with a high security clearance, one portion of the report on his death is redacted and referred to the Army's Intelligence and Security Command at Fort George Meade, Md., which said it had no such document.

Initially, the family says, the command there denied having any records, then acknowledged it had a document but blanked out every name and e-mail address.

The Army eventually produced several hundred pages of documents. Many were blacked out or had large sections omitted because of what the Army said were privacy and security concerns.

Adding to the family's suspicions, the general in command in Iraq when Tad Hervas killed himself, Rick Nash, was recently named head of the Minnesota National Guard. Hervas met with Nash shortly before he killed himself, and Nash signed off on the discipline that preceded Hervas' suicide.

A Minnesota National Guard spokesman said Nash played no role in what information was provided to the Hervas family.

"Major General Nash's position in command of the 34th Red Bull Infantry Division, and his subsequent selection as Adjutant General of the Minnesota National Guard, in no way had an impact on the dissemination of information of official documents to the family of Maj. Tad Hervas," said Lt. Col. Kevin Olson.

In April, after more than 10 months, the Hervas family finally got the final report it had been seeking -- the original investigation into the relationship between Tad Hervas and a female specialist.

The 119-page report has six pages completely blacked out and the rest with every name blacked out. It includes sworn statements from an investigator's file that detail concerns soldiers raised about the relationship Hervas had with a subordinate, and the fact that he had been counseled about the perception of impropriety.

But with the names blacked out, the family says it cannot assess the strength of the accusations, which included concerns that Hervas was flaunting his rank and that the relationship contributed to an environment in which soldiers perceived that commanders were not holding certain soldiers responsible for their actions.

"I was hoping the Army would be more open and transparent with the investigation that ultimately led to Tad making his fateful decision," said Paul Guelle, a boyhood friend of Hervas' who has spent more than two decades in the active Army. "But here we are 18 months after Tad's death, and we still don't have answers.''

Mark Brunswick • 612-673-4434

Senators Push for Reversal of Policy on Condolence Letters

Sen. Barbara Boxer (D-Calif.) and 10 other senators are calling on President Obama to reverse the current policy of not sending condolence letters to families of service members who take their own lives. Although the White House promised in 2009 to review the policy, there has been no progress as of yet. "Unfortunately, perpetuating a policy that denies condolence letters to families of service members who die by suicide only serves to reinforce this stigma by overshadowing the contributions of an individual's life with the unfortunate nature of his or her death," the letter says. "It is simply unacceptable for the United States to be sending the message to these families that somehow their loved ones' sacrifices are less important." (CNN, 5/26/11)

Senate Panel Urges VA to Do More to Prevent Vet Suicides

With suicide rates among veterans increasing, Senate Veterans’ Affairs Committee members last week urged the Department of Veterans Affairs (VA) to do more to prevent veterans from taking their own lives. The VA reported that veterans accounted for roughly 20 percent of the 30,000 individuals who committed suicide in the United States last year. Sen. Patty Murray (D-Wash.), chairman of the panel, said that in at least 13 cases veterans completed suicide or died from drug overdoses while waiting to receive help from the VA. She noted that in April the VA's suicide hotline fielded more than 14,000 calls, or more than 450 a day, the most ever for a single month. (Miami Herald, 5/25/11)